Interacting with the Scribus people

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Message: 5
Date: Wed, 13 Aug 2008 10:15:20 -0400
From: Gregory Pittman
Subject: Re: [scribus] ! ;-)
To: Scribus User Mailing List <scribus@lists.scribus.info>
Message-ID: <48A2EC78.8070001@iglou.com>
Content-Type: text/plain; charset=UTF-8; format=flowed

here are the methods to interact with the 
Scribus team (and other users):

1. This page on the wiki:
http://wiki.scribus.net/index.php/Discussion:_Scribus_UI/usability_improvements
As you can see, this page begins with "Scribus has received its fair 
amount of praise for good usability. But there has also been valid 
criticism."
Also note that this is not the place for reporting bugs or feature 
requests. You will have to ask for an account.

2. http://bugs.scribus.net/main_page.php
This is where to report bugs and request new features, but it is 
suggested that you first of all make an attempt to see if the 
bug/feature request is already there. Yes, this will take some time, but 
your time is no more valuable than anyone else's. You have to ask for an 
account for this as well.

3. This mailing list. For questions that you may have about how to use 
Scribus, hopefully after you have experimented on your own a bit, 
checked the official docs, and the wiki, perhaps to some extent browsed 
the mailing list archives. If the bulk of what you want to say is a 
complaint, maybe you should just save your message and come back and 
read it later to imagine what your mother might think if she knew you 
were sending messages like this to people you don't really know and from 
whom you are trying to get help.

4. IRC at irc.freenode.net - #scribus channel. This can be good when 
you're in the middle of something, and especially if you may have a need 
for quick questions/answers. Depending on the time of day and your 
timezone, help is variably present.

5. There may be instances when a more private conversation with an 
individual is appropriate, using their email address you can readily see 
posted.

Gregory Pittman

Message: 2
Date: Wed, 13 Aug 2008 14:00:05 -0400
From: Gregory Pittman
Subject: Re: [scribus] hello from a newbie
To: Scribus User Mailing List <scribus@lists.scribus.info>
Message-ID: <48A32125.4060605@iglou.com>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed


Nothing exactly official in one location. Here are some suggestions:

1. be nice - we want to help, but no one is getting paid here
2. try to ask a clear question if you have one
3. let us know what Scribus version, what platform (Linux/Mac/Windows) 
you are using
4. check the official docs and the wiki, since they might help
5. English is the most fluent language of the list, but we can handle 
many others

Greg