Interacting with the Scribus people

work in progress: this is page is a stub filled through copy paste Message: 5 Date: Wed, 13 Aug 2008 10:15:20 -0400 From: Gregory Pittman Subject: Re: [scribus] ! ;-) To: Scribus User Mailing List  Message-ID: <48A2EC78.8070001@iglou.com> Content-Type: text/plain; charset=UTF-8; format=flowed

here are the methods to interact with the Scribus team (and other users):

1. This page on the wiki: http://wiki.scribus.net/index.php/Discussion:_Scribus_UI/usability_improvements As you can see, this page begins with "Scribus has received its fair amount of praise for good usability. But there has also been valid criticism." Also note that this is not the place for reporting bugs or feature requests. You will have to ask for an account.

2. http://bugs.scribus.net/main_page.php This is where to report bugs and request new features, but it is suggested that you first of all make an attempt to see if the bug/feature request is already there. Yes, this will take some time, but your time is no more valuable than anyone else's. You have to ask for an account for this as well.

3. This mailing list. For questions that you may have about how to use Scribus, hopefully after you have experimented on your own a bit, checked the official docs, and the wiki, perhaps to some extent browsed the mailing list archives. If the bulk of what you want to say is a complaint, maybe you should just save your message and come back and read it later to imagine what your mother might think if she knew you were sending messages like this to people you don't really know and from whom you are trying to get help.

4. IRC at irc.freenode.net - #scribus channel. This can be good when you're in the middle of something, and especially if you may have a need for quick questions/answers. Depending on the time of day and your timezone, help is variably present.

5. There may be instances when a more private conversation with an individual is appropriate, using their email address you can readily see posted.

Gregory Pittman

Message: 2 Date: Wed, 13 Aug 2008 14:00:05 -0400 From: Gregory Pittman Subject: Re: [scribus] hello from a newbie To: Scribus User Mailing List  Message-ID: <48A32125.4060605@iglou.com> Content-Type: text/plain; charset=ISO-8859-1; format=flowed

Nothing exactly official in one location. Here are some suggestions:

1. be nice - we want to help, but no one is getting paid here 2. try to ask a clear question if you have one 3. let us know what Scribus version, what platform (Linux/Mac/Windows) you are using 4. check the official docs and the wiki, since they might help 5. English is the most fluent language of the list, but we can handle many others

Greg